Issara's model is simple: Because we are on the ground in supply chains and provide high quality support services to workers, workers trust us. Workers call our independent worker voice channels when they need information or support with labor issues, and we are there for them and able to help them get their issues remediated.

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At the same time, we have partnerships with brands, retailers, and leading suppliers and manufacturers.  And, we have great tech. Our business partners are connected to real-time, empowered, and safeguarded worker feedback, and together we are detecting and remediating labor abuses in supply chains that are not being detected and resolved by audits or social compliance schemes.

 

Remediation is also an entry point for detecting and addressing root cause risks, so that we can prevent future risks and harms to workers, and drive down the numbers of people in forced labor globally.

 

We receive 10,000-20,000 ​calls and messages per month from workers and have remediated over 150,000 cases in the past 3 years. Issara tech is not just tech that is distributed to workers: it is tech that is actively used by workers and making a real impact.